Frequently Asked Questions (FAQ)

1. What types of products do you sell?

We offer over 18,000 unique chess items, including:
-Chess sets & boards (classic and modern designs)
- Handmade chess jewelry (necklaces, keychains, bracelets)
- Chess trading cards and collectible packs
- Chess-themed apparel (shirts, hoodies, hats)
- Chess art prints and gallery items

2. How can I take advantage of the Forever Sale?

Our Forever Sale rewards you for spending more! Each spending tier unlocks free items:
- $20 → 1 free item
- $40 → 2 free items
- $60 → 3 free items
- $80 → 4 free items
- $100 → 5 free items
No codes needed — your free items are automatically added at checkout.

3. How do I know if my order qualifies for the free items?

If your order reaches a spending tier, the free items will shipped with your order automatically, whether you know about the sale or not.

4. Do you ship internationally?

Yes! We ship worldwide. Shipping costs and times vary depending on your location. This also depends on the items. Many of our clothing is not available in European countries.

5. How long does shipping take?

USA Orders: 3–7 business days
International Orders: 7–21 business days
Some custom or handmade items may take longer; estimated shipping times are shown on the product page.

6. Can I return or exchange an item?

We accept returns or exchanges within 30 days of delivery. Items must be unused and in original condition. Contact us at SunsetChess@gmail.com to start a return.

7. Are your products handmade?

Yes! Many of our items, especially jewelry, chess sets, trading cards, are handmade or custom-designed by us.

8. I don’t play chess — is your store for me?

Absolutely! Even if you don’t play, you can enjoy our products as art, collectibles, or gifts. We aim to make chess fun, creative, and stylish for everyone.

9. How can I contact you with other questions?


Email: SunsetChess@gmail.com
Phone: 1-951-642-6805
Or DM us on Instagram: @SunsetChess

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